We have been clients of First National for thirty years and consequently had high expectations of Su's professional expertise, these proved to be well justified. Su demonstrated a well-founded knowledge of the Byron Bay market and communicated her knowledge clearly and carefully starting with the work standard required for a quick sale at the best price (please note that the house had been a rental property for over ten years). At no time did Su try to pressure us with high pitched sales and technical talk, something for which we were both grateful. Su carefully and clearly explained her plan for the sale explaining that there few houses in the area for sale and that she would have to feel out the price people were prepared to pay. We were very impressed with the competency of her plan and the thoughtful yet enthusiastic energy she displayed in its implementation. We had to leave the Bay prior to the sale but again Su's professional expertise continued to be demonstrated, at least twice a week she would phone us to keep us informed of any progress, what action she had been taking or need for any change needed to increase the saleability of the property. We would emphasize that at no time did Su alter her modus operandi without communicating the reasons for the required change. We were both well satisfied with the price Su obtained for our property. In conclusion we would like to express our thanks, gratitude and deep satisfaction to Su for her very high professional and communication skills plus her very friendly and approach to us as clients it was professionalism at its best. We would highly recommend Su to anyone wishing to sell a property. Please feel free to contact us should you wish to discuss this further.
