Su Reynolds

Director/Sales

About Su

If you’ve ever looked for, or sold property in our Byron Shire, there is every chance you’ve met Su. She is known for her professionalism, knowledge of the market, honesty and integrity.

Growing up in Wardell on her family’s sugar cane farms, Su made the leap into the traditionally male-oriented real estate industry straight from school with steadfast determination. Almost 25 years later, she is one of the State’s top performing sales associates.

As a Director of Byron Bay First National, she has been instrumental in positioning the company as the leading agency in Byron Shire.
A self-confessed workaholic and perfectionist, Su can’t imagine holding a nine-to-five office job.

While her hours are long they’re also flexible, meaning she can be on call any day of the week to those who need her most; buyers, sellers, husband or two kids!

As for her biggest professional achievement, Su secures about 90 percent of her property listings from past clients and referrals.
When she’s not running to the office, new property, phone, auction or open inspection, Su can be spotted walking the lighthouse, on the beach with her family, heading out for a surf (when no one’s looking), catching up with friends or sneaking away for a family camping trip.

She gets the value of hard work and is loved by colleagues, clients and friends for her honesty, integrity and love of community. You can trust her to call it as it is and do what it takes to get the best result for your property.

Discover why Su’s clients are her biggest advocates.

Kind Words from

Su's Clients

Su Reynolds, in particular, is dedicated, hardworking and totally professional. She's always kept me informed every step of the way through each transaction. So why deal with another agent...when you've found the best?”

Su Reynolds, in particular, is dedicated, hardworking and totally professional. She's always kept me informed every step of the way through each transaction. So why deal with another agent...when you've found the best?”

We recently sold our property with First National using Tara Torkkola. I would absolutely have no hesitation using Tara as she was refreshingly enthusiastic from day one, keeping us up to date and well informed on a regular basis, this was a particul…

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Lisa Carnegie

We recently sold our property with First National using Tara Torkkola. I would absolutely have no hesitation using Tara as she was refreshingly enthusiastic from day one, keeping us up to date and well informed on a regular basis, this was a particularly big contrast to the original agent that we had listed the property with, who rarely ever called us and really showed very little interest, in fact we had to chase him up, which wasn’t easy as we live interstate. As I said Tara showed enormous enthusiasm along with her vast local knowledge, her ability to listen to our concerns and respond intelligently at all times, ensured a great result for us due to her negotiation. I do believe she will go a long way in her chosen career.

Lisa Carnegie

When attempting to secure a property that is intrinsically linked to your future dreams and aspirations, there is always a chance that you will run it some level of adversity. Tara Torkkola provided positive guidance over the holiday season and as…

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Bronwyn Bancroft

When attempting to secure a property that is intrinsically linked to your future dreams and aspirations, there is always a chance that you will run it some level of adversity. Tara Torkkola provided positive guidance over the holiday season and as a direct result of her dedication to my potential purchase I was able to secure my next Artist's studio. Thank you Tara and Byron Bay First National Real Estate.

Bronwyn Bancroft

When we first met Sue we thought what a lovely lady, hope she is good at her job. Wow! Above and beyond. We could not of asked for more from Sue. Sue gives 100% and is there for you no matter how stressful the situation is. A true professional.…

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Kevin and Janice Pickle

When we first met Sue we thought what a lovely lady, hope she is good at her job. Wow! Above and beyond. We could not of asked for more from Sue. Sue gives 100% and is there for you no matter how stressful the situation is. A true professional. Thank you so much Sue.

Kevin and Janice Pickle

Su was very friendly, professional and reassuring during the sale of our house. She's trustworthy, knowledge and pushed to get the price we wanted. We'd definitely recommend her in the future.

Emma and Marlo Dadd
A Professional you can trust

Su was very friendly, professional and reassuring during the sale of our house. She's trustworthy, knowledge and pushed to get the price we wanted. We'd definitely recommend her in the future.

Emma and Marlo Dadd
A Professional you can trust

I found Su to be very professional in helping us to close the deal on our house in Byron Bay. We had some complications due to us being overseas professionals with overseas income, and she helped us to navigate the process to success. It is clear she…

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Jenny Lee Choo Looi

I found Su to be very professional in helping us to close the deal on our house in Byron Bay. We had some complications due to us being overseas professionals with overseas income, and she helped us to navigate the process to success. It is clear she has a lot of experience leading the process from property selection to exchange of contracts, managing both buyer and seller interests/concerns to keep it going. I would gladly recommend Su to other potential buyers.

Jenny Lee Choo Looi

This is our second purchase with Su, so obviously we have confidence in her ability to close a deal. Su is a no-nonsense agent who makes things happen with minimal fuss. She knows the market and has offered us advice that’s keeps us in the loop. Th…

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Julie and Graeme Dawson
Su wrapped this deal up very quickly and we thank her for her professionalism

This is our second purchase with Su, so obviously we have confidence in her ability to close a deal. Su is a no-nonsense agent who makes things happen with minimal fuss. She knows the market and has offered us advice that’s keeps us in the loop. Thanks Su - now you can sell our duplex.

Julie and Graeme Dawson
Su wrapped this deal up very quickly and we thank her for her professionalism

Su and team were highly professional, caring and I trusted their advice from the beginning. I felt I was being looked after without pushy sales techniques - honest. Thanks again all of you.

Michelle Sweet
Honest and Professional

Su and team were highly professional, caring and I trusted their advice from the beginning. I felt I was being looked after without pushy sales techniques - honest. Thanks again all of you.

Michelle Sweet
Honest and Professional

Thanks Sue what a legend! Your professionalism humor and continued communication really made the sale easier for us. Cheers

Matt and Bec Klein
Perfect fit for us

Thanks Sue what a legend! Your professionalism humor and continued communication really made the sale easier for us. Cheers

Matt and Bec Klein
Perfect fit for us

Dear Sue, Lovely to work with you again to help us secure this property.

Heidi and Dave Huxley
Awesome Agent

Dear Sue, Lovely to work with you again to help us secure this property.

Heidi and Dave Huxley
Awesome Agent

Working with Su has been such a positive experience. Outstanding service on all levels -communication, negotiation and timely feedback, to achieve such a positive result are the reasons why Su is currently rated No 1. I look forward to working with S…

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Grace Bilham
Absolutely Byron Bays No 1 agent

Working with Su has been such a positive experience. Outstanding service on all levels -communication, negotiation and timely feedback, to achieve such a positive result are the reasons why Su is currently rated No 1. I look forward to working with Su again in the future, she is absolutely the best agent I have ever dealt with!

Grace Bilham
Absolutely Byron Bays No 1 agent

We knew we wanted Su to help us sell our house, having dealt with her in purchasing two properties before. Su is lovely, reliable and very honest. She is very 'real' and that is not something I could say about lots of other real estate agents I have …

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Celia Cheetham
We love Su!

We knew we wanted Su to help us sell our house, having dealt with her in purchasing two properties before. Su is lovely, reliable and very honest. She is very 'real' and that is not something I could say about lots of other real estate agents I have met! Su helped us by putting us in touch with a great team of people who helped us get our house ready for market, suggested a fabulous stylist and was on hand whenever we needed her. Su was able to give us a solid appraisal of our property's value and strength and weaknesses. We received a constant stream of information while the house was on the market too - but it wasn't for long, as the house sold in the first week of being on the market! We would highly recommend Su whether you are buying or selling, she is fantastic. Thank you Su!

Celia Cheetham
We love Su!

We (my cousin and I) chose Su to manage the sale of our Auntie’s estate house after interviewing six real-estate agencies and asking other people we know for recommendations Su and her support team could not have been more helpful in recommending …

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Donald Maughan

We (my cousin and I) chose Su to manage the sale of our Auntie’s estate house after interviewing six real-estate agencies and asking other people we know for recommendations Su and her support team could not have been more helpful in recommending the options available for disposal of the property and gave us what turned out to be a very realistic mark analysis. At all times we felt in charge of the process with Su and her team supporting our decisions. She kept us informed in a timely and detailed way advising on the next step options. We were very happy with the price we received on the property. I would recommend Su as an agent with integrity, energy and commitment who follows thorough without hassling you. I am happy to support these comments if you wanted to speak to me by phone The agency has my contact details

Donald Maughan

Su, has been always available for my sister and myself, when we decided to sell our family property that has been handed down for three generations. Not knowing where to start, Su guided us through the sale of the property. She went over and above to…

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Tracey Harding
Very Professional and Knowledgeable

Su, has been always available for my sister and myself, when we decided to sell our family property that has been handed down for three generations. Not knowing where to start, Su guided us through the sale of the property. She went over and above to meet our needs and get the best price and buyer, as we wanted someone that would cherish the property as much as we have. I am so very grateful for all that she has done for us.

Tracey Harding
Very Professional and Knowledgeable

Su (and the team) have been a delight. Their expectations were explicit from the outset, there was fairness and professionalism in all their dealings, and a strong sense of care - appreciative of the magnitude of emotion and attachment that sits arou…

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Michael Douglas
When property transaction feels right

Su (and the team) have been a delight. Their expectations were explicit from the outset, there was fairness and professionalism in all their dealings, and a strong sense of care - appreciative of the magnitude of emotion and attachment that sits around property exchange. The disciplined, yet concerned manner in which the sale was conducted deepened the perspective that this was not just a sale of property, but rather an exchange of story, a step on a life journey that both challenges, yet is meant to be. Our experience has been one of business conducted in a most personified way.

Michael Douglas
When property transaction feels right

We love working with Su as both a buyer and a seller! She's always reliable, incredibly helpful and an absolute master at negotiating a win win for both parties. She's Byron's most popular real estate agent for a reason, she's genuine, hardworking an…

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Cheryl Kitchener
Most highly recommended agent in Byron for a reason

We love working with Su as both a buyer and a seller! She's always reliable, incredibly helpful and an absolute master at negotiating a win win for both parties. She's Byron's most popular real estate agent for a reason, she's genuine, hardworking and a straight shooter. You always feel safe and comfortable in any stage of buying or selling with Su. Incredible agent and fabulous person to know all round!

Cheryl Kitchener
Most highly recommended agent in Byron for a reason

I appreciate the opportunity to write this review as I felt that Su really looked after us when we sold our property. Su sold us our first property and we looked to her to sell for us a few years later. Su helped make the process very smooth and as s…

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Carolyn Hannah
Fantastic Agent

I appreciate the opportunity to write this review as I felt that Su really looked after us when we sold our property. Su sold us our first property and we looked to her to sell for us a few years later. Su helped make the process very smooth and as stress free as possible. I was very comfortable trusting Su and her team and appreciated her extensive local experience. I would not hesitate in recommending Su as an agent and would not use any other agent should we need to sell again in the future.

Carolyn Hannah
Fantastic Agent

We have recently dealt with Su on several properties in the Byron Bay region and we were delighted the service she provided, in particular her communication and negotiation skills. It seems Su's valued credibility in the region precedes her, and we w…

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Steven Montell

We have recently dealt with Su on several properties in the Byron Bay region and we were delighted the service she provided, in particular her communication and negotiation skills. It seems Su's valued credibility in the region precedes her, and we would highly recommend the wonderful service that she provides to both vendors and potential purchasers.

Steven Montell

The service Su Reynolds provided as agent for the sale of my property was outstanding. Su is highly organised and proficient. She always made herself available to discuss marketing and put together an impressive sales campaign. Su has a breadth of ex…

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Rosie Powys-Kerr

The service Su Reynolds provided as agent for the sale of my property was outstanding. Su is highly organised and proficient. She always made herself available to discuss marketing and put together an impressive sales campaign. Su has a breadth of experience with the Byron Bay property market which inspires confidence. Comprehensive, useful feedback and advice was available at all times. Su and her fellow agent Luke Elwin, are agents you can trust with your property. They are consummate professionals.

Rosie Powys-Kerr

Straight up. Clear. Honest. Realistic.

Michael Goldberg

Straight up. Clear. Honest. Realistic.

Michael Goldberg

Su Reynolds was our primary point of contact with First National whilst selling our Byron Bay property. We would have no hesitation in recommending her services to future clients. Dealing with Su was always a pleasure. We were kept fully abreast of d…

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Jai Taylor
A pleasure to deal with

Su Reynolds was our primary point of contact with First National whilst selling our Byron Bay property. We would have no hesitation in recommending her services to future clients. Dealing with Su was always a pleasure. We were kept fully abreast of developments throughout the campaign, and advised in a very professional and informed manner. First National also delivered a great end result. Thanks again team.

Jai Taylor
A pleasure to deal with

Su had the patience to keep the channels open when things took longer than expected from my end. I was very grateful for her not losing faith and particularly for supporting a small local buyer in a competitive market. Thank you

Renee Simone-Goff

Su had the patience to keep the channels open when things took longer than expected from my end. I was very grateful for her not losing faith and particularly for supporting a small local buyer in a competitive market. Thank you

Renee Simone-Goff

Selling a house is often an emotional or stressful experience!! However with Su this was not the case due to her honesty, empathy, experience and knowledge in the market place. As a mother Su understands compassion, and has built an incredible reputa…

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Gordon Flint

Selling a house is often an emotional or stressful experience!! However with Su this was not the case due to her honesty, empathy, experience and knowledge in the market place. As a mother Su understands compassion, and has built an incredible reputation on her integrity and ability to listen first, then inject her professional opinion to guide a seamless path. Thank you Su

Gordon Flint

Su just sold our property for us in Bangalow. She is ‘hands down’ the best Agent I have ever dealt with. From the onset her advice was solid and well researched and the communication from her and the First National Team was prompt and efficient. …

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Christopher Topham
The Best Agent in Byron Shire!

Su just sold our property for us in Bangalow. She is ‘hands down’ the best Agent I have ever dealt with. From the onset her advice was solid and well researched and the communication from her and the First National Team was prompt and efficient. Su offered free advertising to get us over the line and continually contacted her extensive data base - one of whom ended up making the purchase. Above all, her empathy, commitment and kindness is 150%. Like I said, THE BEST AGENT!

Christopher Topham
The Best Agent in Byron Shire!

We have dealt with Su previously and as usual we were very happy with the way she and her team handled our sale.

Jeremy Buultjens

We have dealt with Su previously and as usual we were very happy with the way she and her team handled our sale.

Jeremy Buultjens

Su Reynolds is an excellent agent. Her handling of the recent sale of my Byron Bay property was exemplary. She is very knowledgeable of her trade and her personality is very reassuring in terms of accurately assessing the market trends and forces whi…

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Stephen Tilly
Excellent service from an exceptionally good agent!

Su Reynolds is an excellent agent. Her handling of the recent sale of my Byron Bay property was exemplary. She is very knowledgeable of her trade and her personality is very reassuring in terms of accurately assessing the market trends and forces which relate to the sale. Her manner is warm and friendly and she offers assistance and updated information at all stages of the sale. She is extremely trustworthy and I would have no hesitation in recommending Su to any potential vendor.

Stephen Tilly
Excellent service from an exceptionally good agent!

Su is a very conscientious agent who has a very steady hand on the tiller during the sales negotiation process ensuring the best possible outcome for all parties.

Michael Adami
A delight to work with!

Su is a very conscientious agent who has a very steady hand on the tiller during the sales negotiation process ensuring the best possible outcome for all parties.

Michael Adami
A delight to work with!

Su was an absolute pleasure to deal with, her communication skills are amazing! My partner and I felt so comfortable throughout the whole process of purchasing our new home, Su was so helpful and lovely. We couldn't recommend Su more for both sell…

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Matthew Fells and Lara Bluett

Su was an absolute pleasure to deal with, her communication skills are amazing! My partner and I felt so comfortable throughout the whole process of purchasing our new home, Su was so helpful and lovely. We couldn't recommend Su more for both selling and buying.

Matthew Fells and Lara Bluett

We found Su to be the most professional Real Estate Agent we have ever dealt with. Nothing we asked for was a problem and her feedback on the sale progress was excellent. Su understands what her elderly clients require and her calm personality made d…

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Ken and Liz Gillespie

We found Su to be the most professional Real Estate Agent we have ever dealt with. Nothing we asked for was a problem and her feedback on the sale progress was excellent. Su understands what her elderly clients require and her calm personality made dealing with her very enjoyable. Thank you Su for your guidance and assistance in selling our home.

Ken and Liz Gillespie

Following previous negative experiences with real estate agents when buying and selling our properties, we had some trepidation when deciding to sell our property on this occasion. This apprehension quickly disappeared upon our first meeting with Su.…

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Peter Houlahan

Following previous negative experiences with real estate agents when buying and selling our properties, we had some trepidation when deciding to sell our property on this occasion. This apprehension quickly disappeared upon our first meeting with Su. Her knowledge of the local market together with her professional, yet pleasant approach, was the deciding factor when choosing her to sell out property. She was able to negotiate a very satisfactory outcome in a relatively short time frame. Su and her team were always respectful, and attentive to our wishes. We have no hesitation in recommending Su.

Peter Houlahan

So happy with all our dealings with Su, she's so friendly and efficient and great with communication and trying to meet our needs. Highly recommend!

Peta Lloyd-Harris

So happy with all our dealings with Su, she's so friendly and efficient and great with communication and trying to meet our needs. Highly recommend!

Peta Lloyd-Harris

It gives us great pleasure to recommend Su and the First National team for the professional and reassuring manner in which they sold our house. Su kept us informed of developments every step of the way and we thank her for negotiating a quick and suc…

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Marion Knight & Brian Neale

It gives us great pleasure to recommend Su and the First National team for the professional and reassuring manner in which they sold our house. Su kept us informed of developments every step of the way and we thank her for negotiating a quick and successful sale. Thanks Su so very much!

Marion Knight & Brian Neale

Despite my whims and unreasonable requests, Su never gave up on me and indeed alerted me when something appropriate came up. My last purchase wouldn't have happened if not for her for which I am grateful. Thank you Su, it's a pleasure doing business …

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Nimrod Eshel

Despite my whims and unreasonable requests, Su never gave up on me and indeed alerted me when something appropriate came up. My last purchase wouldn't have happened if not for her for which I am grateful. Thank you Su, it's a pleasure doing business with you.

Nimrod Eshel

While our property remained longer on the market than expected, Su was instrumental with her advice regarding with which buyers to engage in negotiations. She has a detailed knowledge of the market and we felt very comfortable with following her advi…

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Michelle Roger

While our property remained longer on the market than expected, Su was instrumental with her advice regarding with which buyers to engage in negotiations. She has a detailed knowledge of the market and we felt very comfortable with following her advice. I feel that she achieved a great result for us, for the buyer and also for her First National Team. Thank you Su.

Michelle Roger

We are writing to thank you and your wonderful team for the very effective, efficient and professional way you conducted the recent sale of our property. As you are well aware, it was a very emotional decision to sell our property as it represented a…

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Kay Wylie and Terry Wylie

We are writing to thank you and your wonderful team for the very effective, efficient and professional way you conducted the recent sale of our property. As you are well aware, it was a very emotional decision to sell our property as it represented a long-held dream. Your calm reassurance and confidence, made the process much less stressful than it may have otherwise been. We selected you to sell our property on the basis of a brief contact two years earlier and the obvious success you were having in the market place. The result has certainly vindicated our choice. Not only did we have total confidence and belief in you, but also in your fine team. We Saw the same professionalism, energy and genuine warmth in everyone we dealt with, from the front desk to the other members of your sales team. Tara and Luke both brought special qualities to the sales process and like you, proved to be great communicators. For this reason, we were always happy to be guided by you, particularly during those few hectic days of negotiation with multiple buyers. There was always a clear sense of ethical behavior and this was particularly evident during the final negotiations. We have no hesitation in recommending you and your team at First National Byron Bay to any vendor or purchaser. Our sale produced a very good result for us, but also a very happy buyer. It was a happy and stress free experience because of the quality and efficiency of you and your team. We wish you every success in the future.

Kay Wylie and Terry Wylie

Hi Su Just a quick note (although should be a 'long note') to say how much we appreciated your guidance, experience, level headedness and understanding in the process of our sale. Our great result is a total reflection of your efforts and the First N…

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Brett & Tiff Jackson

Hi Su Just a quick note (although should be a 'long note') to say how much we appreciated your guidance, experience, level headedness and understanding in the process of our sale. Our great result is a total reflection of your efforts and the First National, Byron Bay team. Please add this to what is probably a mountain of testimonials you have deservedly accumulated over the years.

Brett & Tiff Jackson

Su and her team for a time now have helped us find suitable properties to inspect; and we have now purchased one of their listed properties. At all times through the search, due diligence, negotiation and purchase processes, Su and her team have disp…

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Katrina & Christophe

Su and her team for a time now have helped us find suitable properties to inspect; and we have now purchased one of their listed properties. At all times through the search, due diligence, negotiation and purchase processes, Su and her team have displayed true professionalism, a non-pushy nature, and sensitivity during times such as the negotiation. This, alongside their efficiency with prompt communications, and their local knowledge of the area and willingness to help, researching and providing answers to any queries - big or small, make them the perfect agent. She holds great respect from both vendors and purchasers: local, interstate and internationally. We wouldn't hesitate to use her and her team's services for another purchase, or selling of a property in the Byron Shire.

Katrina & Christophe

I found Su to be really on top of the whole process. Faultless! I would urge everyone wanting to sell their home to start with the best.

Stephen Millard

I found Su to be really on top of the whole process. Faultless! I would urge everyone wanting to sell their home to start with the best.

Stephen Millard

Thank you. The service received was friendly, professional and effective. I felt supported and listened to without pressure and a good dose of understanding and humour made it a positive experience.

Lisa Christoffersen

Thank you. The service received was friendly, professional and effective. I felt supported and listened to without pressure and a good dose of understanding and humour made it a positive experience.

Lisa Christoffersen

Su is the whole package! We are so happy we picked Su to be our agent. She is so friendly, and made the whole process hassle free and easy to understand. She regularly updated us on what was happening and returned all phone calls ASAP. I highly recom…

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Laura and David

Su is the whole package! We are so happy we picked Su to be our agent. She is so friendly, and made the whole process hassle free and easy to understand. She regularly updated us on what was happening and returned all phone calls ASAP. I highly recommend Su if you are buying or selling.

Laura and David

Su and her colleague Luke were terrific on all fronts. They kept us well informed and we felt extremely comfortable with all the advice they gave us. We really felt they were working with us. Couldn't recommend them more highly.

Susan and Allan Bennett
Couldn't be happier

Su and her colleague Luke were terrific on all fronts. They kept us well informed and we felt extremely comfortable with all the advice they gave us. We really felt they were working with us. Couldn't recommend them more highly.

Susan and Allan Bennett
Couldn't be happier

In all aspects Su and Luke and the team were a pleasure to work with and a breath of fresh air. They got back to me and did what they said they would, unlike some other real estate agents I have experienced. 10/10 rating from me. Thanks so much!

Robert Mackerras

In all aspects Su and Luke and the team were a pleasure to work with and a breath of fresh air. They got back to me and did what they said they would, unlike some other real estate agents I have experienced. 10/10 rating from me. Thanks so much!

Robert Mackerras

Su is the most professional rea estate agent you will ever come across. Su stands out from the crowd in terms of ethics, professional standing and knowledge of the market. As Su grew up in the area she knows the streets and properties in intimate det…

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Annie OÇarroll

Su is the most professional rea estate agent you will ever come across. Su stands out from the crowd in terms of ethics, professional standing and knowledge of the market. As Su grew up in the area she knows the streets and properties in intimate detail. Su is devoted to the local community; she spends hours helping at the school and participates in many community fundraising events. Su is the only one agent I would trust 100%, and she is a lovely person!

Annie OÇarroll

I have purchased and sold properties with Su Reynolds over the past two decades, and I can absolutely commend her professionalism, and strong ethical business dealings. Su is focused on the task at hand without compromising the personal touch so impo…

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Damien O’Donoghue

I have purchased and sold properties with Su Reynolds over the past two decades, and I can absolutely commend her professionalism, and strong ethical business dealings. Su is focused on the task at hand without compromising the personal touch so important in business dealings. I particularly like Su's ability to prepare a sales strategy and effectively execute it. As an example of Su's commitment to professional business dealings, I have seen her advise taking a property off the market rather than compromising a sale that is not in the best interests of the seller. Su gets the job done, and is a pleasure to deal with throughout the sales and buying process.

Damien O’Donoghue

Su is a very professional agent with great communication skills. She was a pleasure to deal with, knows her market and gave great advice.

George and Janelle Punch

Su is a very professional agent with great communication skills. She was a pleasure to deal with, knows her market and gave great advice.

George and Janelle Punch

Thanks for being such a pleasure to deal with Su!! You were easy to communicate with, quick to respond, clear and directional. I appreciated the introductions you offered and your attention to detail. Great experience for us. Thanks!!

Carl Wilkin

Thanks for being such a pleasure to deal with Su!! You were easy to communicate with, quick to respond, clear and directional. I appreciated the introductions you offered and your attention to detail. Great experience for us. Thanks!!

Carl Wilkin

Su was professional and efficient when negotiating the purchase of our house. She communicated regularly so we were always clear on where our offers stood. She understands the Byron market and worked hard to ensure that both parties were happy with t…

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Erin and Leroy

Su was professional and efficient when negotiating the purchase of our house. She communicated regularly so we were always clear on where our offers stood. She understands the Byron market and worked hard to ensure that both parties were happy with the final outcome.

Erin and Leroy

I am very thankful for the knowledge and resources Su Reynolds and Luke Elwin provided in my recent property sale and purchase within the Byron area. They were great to work with from both sides of the real estate market and I would certainly utilize…

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Jessie Atkins

I am very thankful for the knowledge and resources Su Reynolds and Luke Elwin provided in my recent property sale and purchase within the Byron area. They were great to work with from both sides of the real estate market and I would certainly utilize their services again.

Jessie Atkins

A professional, caring and honest commitment to us and the selling of our home. Also able to bring buyers who we felt were genuine in their view of our home. Sincere approach to us. Continued updates and reviews, we were kept informed on all matters …

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Trisha and Terry

A professional, caring and honest commitment to us and the selling of our home. Also able to bring buyers who we felt were genuine in their view of our home. Sincere approach to us. Continued updates and reviews, we were kept informed on all matters in regard to this sale.

Trisha and Terry

We selected Su Reynolds to sell our family home of 22 years. We've trusted and respected Su implicitly, her professionalism, and genuine personality is outstanding. We have lived in Byron Bay/Suffolk Park for all of our lives and would only trust Su …

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Trevor and Diane Pinkerton

We selected Su Reynolds to sell our family home of 22 years. We've trusted and respected Su implicitly, her professionalism, and genuine personality is outstanding. We have lived in Byron Bay/Suffolk Park for all of our lives and would only trust Su with our properties. Communication, consideration and generosity are amazing. We cannot recommend her high enough. She understood our needs and requests, not only did she exceed our expectations; we believe she attained a record sale of our home in record time in 8 days!

Trevor and Diane Pinkerton

Once again Su has demonstrated why she is, in my opinion (and many others) the top salesperson in the Byron Bay area. She has integrity, honesty and works well for bother seller and purchaser. Su also communicates extremely well throughout every step…

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Greg Crump

Once again Su has demonstrated why she is, in my opinion (and many others) the top salesperson in the Byron Bay area. She has integrity, honesty and works well for bother seller and purchaser. Su also communicates extremely well throughout every step of the process. I would recommend utilizing Su's knowledge, experience, integrity and passion whether you are buying or selling. Once again it was a pleasure to work with Su to achieve a great outcome.

Greg Crump

Su has been an absolute pleasure to work with through the entire buying process. Nothing was ever a problem for her, and we had lots of requests for her to deal with! We found Su to be exceptionally professional at all times and completely helpful wh…

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Margo Graham

Su has been an absolute pleasure to work with through the entire buying process. Nothing was ever a problem for her, and we had lots of requests for her to deal with! We found Su to be exceptionally professional at all times and completely helpful when negotiating with the owner. She pulled the rather tricky deal together in the end, where it looked like it was a bit of a lost cause, and we are so happy it came thru! Su really made the process as stress-free as possible with her super friendly and calm way. We would totally recommend Su to anyone wanting to buy or sell a property. When we told our Byron Bay solicitor the name of our Real Estate Agent, she said 'Oh that's great, Su is the best Real Estate agent in Byron', and we agree. We really look forward to living in our new home in this beautiful part of the world and hopefully catching up with Su!

Margo Graham

Our first reaction on meeting with Su about selling our property was immediate attraction, comfort and respect. She was always professional, patient and took time to deal with our mini traumas with sensitivity. We found her advice throughout the sell…

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Trude Helm and James Guppy

Our first reaction on meeting with Su about selling our property was immediate attraction, comfort and respect. She was always professional, patient and took time to deal with our mini traumas with sensitivity. We found her advice throughout the selling process was spot on. When there were out of the ordinary circumstances to deal with regarding potential buyers, she helped us understand the positives and negatives of directions we could take to benefit from their interest in our property, while protecting our interests as well. She negotiated well with potential buyers and our solicitor to help us make the right decisions to bring about a good outcome.

Trude Helm and James Guppy

Su is a fantastic communicator; she knows the area well and had prompt answers to all our questions. She was incredibly accommodating and very upfront. Dealing with her has been a pleasure!

Rebecca and Jeremy

Su is a fantastic communicator; she knows the area well and had prompt answers to all our questions. She was incredibly accommodating and very upfront. Dealing with her has been a pleasure!

Rebecca and Jeremy

Su was professional and pleasant throughout. As buyers, we were impressed with the prompt manner in which all queries were addressed, and there was never a need for a follow-up call. When it comes time for us to sell we hope that Su will be available…

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Peter and Suzi
Outstanding professional

Su was professional and pleasant throughout. As buyers, we were impressed with the prompt manner in which all queries were addressed, and there was never a need for a follow-up call. When it comes time for us to sell we hope that Su will be available to represent us.

Peter and Suzi
Outstanding professional

Across it all trustworthy and really knows what she is talking about.

Neil and Louise Emery
Excellent professional service

Across it all trustworthy and really knows what she is talking about.

Neil and Louise Emery
Excellent professional service

Su was always very pleasant to work with. She worked well with her colleague James to sell our house. They kept us updated about house visits and potential buyers. Given the state of the market we were happy with the price received, and the marketing…

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Patrick Knight and Wendy Boyd

Su was always very pleasant to work with. She worked well with her colleague James to sell our house. They kept us updated about house visits and potential buyers. Given the state of the market we were happy with the price received, and the marketing program. Su and James and their team were very professional, and did an excellent job of presenting our property to the market.

Patrick Knight and Wendy Boyd

We would highly recommend Su and Tara to anyone wishing to sell their property. The service was professional and prompt, with help all the way. Thank you!

Stuart and Andy

We would highly recommend Su and Tara to anyone wishing to sell their property. The service was professional and prompt, with help all the way. Thank you!

Stuart and Andy

We have been clients of First National for thirty years and consequently had high expectations of Su's professional expertise, these proved to be well justified. Su demonstrated a well-founded knowledge of the Byron Bay market and communicated her kn…

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Frank and Madeline
Professional Expertise

We have been clients of First National for thirty years and consequently had high expectations of Su's professional expertise, these proved to be well justified. Su demonstrated a well-founded knowledge of the Byron Bay market and communicated her knowledge clearly and carefully starting with the work standard required for a quick sale at the best price (please note that the house had been a rental property for over ten years). At no time did Su try to pressure us with high pitched sales and technical talk, something for which we were both grateful. Su carefully and clearly explained her plan for the sale explaining that there few houses in the area for sale and that she would have to feel out the price people were prepared to pay. We were very impressed with the competency of her plan and the thoughtful yet enthusiastic energy she displayed in its implementation. We had to leave the Bay prior to the sale but again Su's professional expertise continued to be demonstrated, at least twice a week she would phone us to keep us informed of any progress, what action she had been taking or need for any change needed to increase the saleability of the property. We would emphasize that at no time did Su alter her modus operandi without communicating the reasons for the required change. We were both well satisfied with the price Su obtained for our property. In conclusion we would like to express our thanks, gratitude and deep satisfaction to Su for her very high professional and communication skills plus her very friendly and approach to us as clients it was professionalism at its best. We would highly recommend Su to anyone wishing to sell a property. Please feel free to contact us should you wish to discuss this further.

Frank and Madeline
Professional Expertise

We are extremely happy having recently purchased a house via Sue Reynolds at First National Real Estate, Sue provided an excellent service and was always available and ready to help through the ups and downs of purchasing, we would highly recommend S…

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Sarah and Daniel

We are extremely happy having recently purchased a house via Sue Reynolds at First National Real Estate, Sue provided an excellent service and was always available and ready to help through the ups and downs of purchasing, we would highly recommend Sue to anyone looking to sell or buy a property.

Sarah and Daniel

Whilst most of our dealing were with Su our initial contact with Tara was what put us onto the property we purchased. Both Su and Tara were great to deal with, keeping us well informed of the progress and balancing the needs and expectations of the V…

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Steve Heptonstall and Jen Black

Whilst most of our dealing were with Su our initial contact with Tara was what put us onto the property we purchased. Both Su and Tara were great to deal with, keeping us well informed of the progress and balancing the needs and expectations of the Vendor with a real understanding of our needs and concerns as a purchaser. Su has a very calm disposition which helped calm us during the emotional ups and downs of purchasing. I would highly recommend both Su and Tara for your real estate needs.

Steve Heptonstall and Jen Black

I’ve been looking for my first investment property for some time. I saw this property and Su put me straight onto Luke from First National who made a special time for me to view it as I was unable to make the regular time. I loved it and my offer w…

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Marion Thwaites
So easy

I’ve been looking for my first investment property for some time. I saw this property and Su put me straight onto Luke from First National who made a special time for me to view it as I was unable to make the regular time. I loved it and my offer was accepted within days. It was how I always hoped it would be. Uncomplicated and the right feel.

Marion Thwaites
So easy

Su made me feel very at ease with the sale of our property as I was apprehensive at first regarding the whole process. She always kept us informed of any developments and gave us realistic options in making decisions. She remained optimistic througho…

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Christina and Alan MacQuarrie
Reassuring manner

Su made me feel very at ease with the sale of our property as I was apprehensive at first regarding the whole process. She always kept us informed of any developments and gave us realistic options in making decisions. She remained optimistic throughout.

Christina and Alan MacQuarrie
Reassuring manner

I approached Su a year prior to placing my property on the market and asked her to be honest with me in regards to an appraisal of my property and the state of the market at that time. I had known Su for some years and she advised me that to achieve …

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Craig Mercer

I approached Su a year prior to placing my property on the market and asked her to be honest with me in regards to an appraisal of my property and the state of the market at that time. I had known Su for some years and she advised me that to achieve my desired selling price, at the time, would mean a record price for a property of that type in that market. I appreciated her honesty and made a decision to hold off until the mood of the market had lifted. A year later when I made the decision to sell, Su was my go to person. I settled on an achievable price in what I believed to be a warming market. Su was in agreement. We were on the same page so far as price was concerned and Su supported my clear requirements in regards to low cost preparation and marketing which I believed would see both success as well as a higher return. The property went on the market on a Saturday with an open inspection and onto the internet with some excellent photos (as well as drone photos, which I highly recommend paying a small additional cost for). By Monday afternoon there was an offer and by Tuesday Su had sold it for 3% above the price guide on a thirty day settlement. You can't ask for a better result than!

Craig Mercer

Su and Tara were highly professional. They sold my property in record time. Really great result and I would recommend them to others should they wish to sell.

Gill Edwards

Su and Tara were highly professional. They sold my property in record time. Really great result and I would recommend them to others should they wish to sell.

Gill Edwards

Su is far more than the just the benchmark for what an agent should be. She knew exactly when to go to market and how to price it. Her strategy was perfect and she kept me informed of her every movement. She extracted absolute top $$ for the property…

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Patricia and John

Su is far more than the just the benchmark for what an agent should be. She knew exactly when to go to market and how to price it. Her strategy was perfect and she kept me informed of her every movement. She extracted absolute top $$ for the property. A job exceptionally well done! Thank you Su.

Patricia and John

I found the team efficient and knowledgeable. As I'm interstate they took care of tenants, clearance of rubbish, property maintenance etc. I also had regular calls and updates.

Fay Haratzis

I found the team efficient and knowledgeable. As I'm interstate they took care of tenants, clearance of rubbish, property maintenance etc. I also had regular calls and updates.

Fay Haratzis

Thoroughly recommended! Great experience and communication. Well done!

Lindon and Deborah Garske

Thoroughly recommended! Great experience and communication. Well done!

Lindon and Deborah Garske

I have with met with Su over a few years to discuss my options for selling. I have always enjoyed her communication style and the fact that she has treated me as an individual respecting my boundaries and being sensitive to my needs. My initial disma…

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Melissa Sanders
Trustworthy, Positive and Reliable Agent produced the outcome I wanted.

I have with met with Su over a few years to discuss my options for selling. I have always enjoyed her communication style and the fact that she has treated me as an individual respecting my boundaries and being sensitive to my needs. My initial dismay when I discovered her holidays coincided with my auction campaign were allayed by both the fact that she kindly made her mobile number available to me at all times and also because she had an equally professional team member Luke Elwin in charge, who worked with Su on all stages of the sale.

Melissa Sanders
Trustworthy, Positive and Reliable Agent produced the outcome I wanted.

Su has been an absolute pleasure to deal with every step if the way with our new place.

Franziska and Clint

Su has been an absolute pleasure to deal with every step if the way with our new place.

Franziska and Clint

Your agency recently handled the sale of my property at 1/21 Sunrise Boulevard. I would like to express my appreciation and thanks to Su Reynolds and James Young who handled the sale. Su and James gave me a realistic initial price range for the prope…

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Geoff Barnett

Your agency recently handled the sale of my property at 1/21 Sunrise Boulevard. I would like to express my appreciation and thanks to Su Reynolds and James Young who handled the sale. Su and James gave me a realistic initial price range for the property and obtained a firm buyer within 14 days of the property going on the market. They kept me in the loop and the sale went through smoothly. I would recommend Su and James to anyone who was thinking of selling in the Sunrise or wider Byron Bay area.

Geoff Barnett

Byron Bay Legend! Su Reynolds certainly deserves her well known reputation as one of the top agents in Byron Bay and the Northern Rivers. She quickly achieved an excellent result for us on this sale. Absolutely no hesitation in sending my family and …

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Nathan Luke

Byron Bay Legend! Su Reynolds certainly deserves her well known reputation as one of the top agents in Byron Bay and the Northern Rivers. She quickly achieved an excellent result for us on this sale. Absolutely no hesitation in sending my family and friends to Su whether they are selling or looking to buy. Su is very knowledgeable about the local market, history of sales, who is selling, who might sell, what properties are coming up and the value of it all. Great work, thanks again to Su.

Nathan Luke

Hi Su, Chris and I found dealing with you and James a very pleasant experience in what we expected to be stressful one. Your calm demeanour and professionalism made us very confident that all would work out in the end. Thank you for keeping in touch …

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Sue Chakos
A big thank you!

Hi Su, Chris and I found dealing with you and James a very pleasant experience in what we expected to be stressful one. Your calm demeanour and professionalism made us very confident that all would work out in the end. Thank you for keeping in touch with any updates and waiting patiently for that '' right '' buyer to come along.

Sue Chakos
A big thank you!

Su and James and the team at First National Byron Bay were fantastic to work with from start to finish. Su has a lovely manner and when she met with us to discuss our various options regarding marketing and price, at no time did we feel pressured. Ha…

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Alan and Cathie Broadhurst

Su and James and the team at First National Byron Bay were fantastic to work with from start to finish. Su has a lovely manner and when she met with us to discuss our various options regarding marketing and price, at no time did we feel pressured. Having dealt with First National Byron office several years ago with the sale of an investment property, we were very happy to again call upon Su and James to list our home. Their enthusiasm to remain positive was contagious. We believe that without the negotiation ability of both Su and James, combined with good people skills and determination, we would not have received the result we wanted. Thanks so very much!

Alan and Cathie Broadhurst

We love Su Reynolds! We couldn't be happier with our sale experience with Su. As an agent Su is very knowledgeable, professional and personable. We look forward to working with Su again.

Alex Danielson and Dave Bennett

We love Su Reynolds! We couldn't be happier with our sale experience with Su. As an agent Su is very knowledgeable, professional and personable. We look forward to working with Su again.

Alex Danielson and Dave Bennett

We have purchased and then almost three years later sold our home using the confidence inspiring skills of Su Reynolds. We did not research using any other agents. Su was originally one of two agents who were recommended to us. She is a most competen…

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Roy Giles and Linda Wills
Su Reynolds is awesome!

We have purchased and then almost three years later sold our home using the confidence inspiring skills of Su Reynolds. We did not research using any other agents. Su was originally one of two agents who were recommended to us. She is a most competent negotiator yet she possesses a huge warmth with her down to earth attitudes to life and her compassion for her clients' personal situations. Su is extremely well organized and has an impressive work ethic. We are so glad we chose Su for the recent sale of our house. We love her and looked forward to all dealings with her. Awesome!

Roy Giles and Linda Wills
Su Reynolds is awesome!

I value honesty, integrity and genuine contact between people and having found an abundance in both Su and Luke I made my decision quickly and with complete confidence to engage them in the process of sale. Throughout they have heard of my concerns i…

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Susan Nicholls
Real people who keep it that way

I value honesty, integrity and genuine contact between people and having found an abundance in both Su and Luke I made my decision quickly and with complete confidence to engage them in the process of sale. Throughout they have heard of my concerns in navigating this field as a novice, supported me with information and transparency, and really understood my somewhat unconventional need to find the right buyers who turned out to be those that offered less in dollar terms yet personally gave more of themselves for me to know clearly that my lovely little house is going into the hands of people that will love her as I do. I have learnt and been fully supported by Su and Luke to follow my instinct on this and can confirm that a good sale isn't all about those with the most money who wins. I believe they are stand out agents in that my level of satisfaction was a higher priority than level of commission received. It was a great outcome for me and I am very great full to both of these good people that I can recommend highly to anyone that values competency and connection.

Susan Nicholls
Real people who keep it that way

Su was flawless with the sale of our property. She was thorough in all aspects of the campaign and particularly the negotiation process. I would recommend to anyone in the Byron Shire looking for the absolute best to choose Su. She is not only fantas…

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Ben and Ruby Matley

Su was flawless with the sale of our property. She was thorough in all aspects of the campaign and particularly the negotiation process. I would recommend to anyone in the Byron Shire looking for the absolute best to choose Su. She is not only fantastic at her job but she is also very kind, respectful and easy to deal with.

Ben and Ruby Matley

We wouldn't hesitate to recommend Su. Su is highly professional; her market knowledge is excellent and she is a pleasure to deal with. She will give you an honest appraisal and her negotiating skills are brilliant, obviously one of the most important…

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Jennifer St George and David Robertson

We wouldn't hesitate to recommend Su. Su is highly professional; her market knowledge is excellent and she is a pleasure to deal with. She will give you an honest appraisal and her negotiating skills are brilliant, obviously one of the most important skills in getting the best price for your property. Su knows how to market your property to pull in the maximum number of buyers and she won't waste your time. And, she will work incredibly hard for you. The Byron Bay market is a market with so many agents to choose from, Su is top of the list.

Jennifer St George and David Robertson

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