Emergency Contacts & Maintenance

Urgent Repairs

What counts as an urgent repair?
  • A burst water service
  • A blocked or broken lavatory system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service or appliance provided by the landlord or hot water, water, cooking, heating or laundry
  • A failure or breakdown of the gas, electricity or water supply
  • Any fault or damage that makes the rented premises unsafe or insecure
  • An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted
  • A serious fault in a lift or staircase in the rented premises


Emergency Maintenance – Tradespeople Contact Information 


State Emergency Service (SES)

Mullumbimby SES Unit
Call: 13 25 00
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Plumbers

Cape Byron Plumbing – 66809997
The Byron Plumbing Co – 0431 207 445
WIP Plumbing – 0418 299 355
David Lewis Plumbing – 0410 557 444

Electricians

Lamb’s Electrical – 0417 047 644
AA Electrical – 0481 844 181
Gold Cape Electrical – 0411 395 593
Peter Robbins Electrical – 0456 638 136

Locksmith

Ontime Locksmiths – 0410 630 597
SPL Security Solutions – (02) 6686 7675

Handyman/Builders

K Construct – 0490 123 901
CND Property Services – 0491 206 553

Smoke Alarm

Captain Compliance – 0432 331 633

Glass Repairs

All Glass – 0417 936 332
Cape Byron Glass – 0400 245 504

Appliance Repairs

Appliance Care – 1300 653 190
Byron Shire Appliances – 0429 191 923
Clarkes Appliances – (02) 8318 4493
Mullum Appliances – 0408 851 633

Cleaners

Byron Bay Cleaners – 0459 612 922
Impeccable Cleaning Services – 0452 068 148
Chemdry Carpet Cleaning – 0408 232 066
Les’s Eco Carpet Cleaning – 0429 802 966

Air-Conditioning Repairs

Coolman Airconditioning – 0422 291 433
Artisan Airconditioning – 0491 204 058

Garage Doors

C&M Garage Doors – 0428 663 363
Brunswick Valley Door Centre – 0418 171 285

Other Available Trades

Rubbish Removals – 0411 113 300
Lennox Head Tree Care – 0403 273 299
All Roof Australia (The Naked Roofers) – 1800 400 200
Sanctuary Pest Management – (02) 6685 4490
Motion Movers (septic tank pumping) – 0428 813 310
Thirsty Water Deliveries (tank water re-fill) – 0459 348 615
Northern Rivers Gutter Vac – 0480 286 276

Helpful Tips

Power Issues

  • Check the meter box and reset the switch that has tripped, individually unplug your appliance and keep trying to reset the tripped switch.

Leaking taps/water issues

  • Turn the water off at the main located in a box, usually at the end of your driveway near the street. There is a tap, turn this off.

Electric hot water

  • If your supply of hot water is not hot or does not seem to last as long as it should, your hot water system may need topping up. Locate the filler valve on the side of the hot water system and lift the floppy lever until water flows from the overflow. Repeat this process every few months. Otherwise, check the power switched on; has the power box tripped the switch or blown a fuse; or has your shower routine changed or increased (tank capacity and/or tariff rates will affect this). Remember in winter, efficiency of the tank is less than in summer and the water will cool quicker.

Non Urgent Maintenance

If your request is not urgent, please complete the online maintenance request or contact your property manager.