It’s more than just collecting rent

Services and Guarantee

Leasing your investment property is one of the most important financial decisions you will make.

At First National Byron we lease about $250 million worth of residential and commercial properties across Byron Shire and Lennox Head; more than any other agency in the local area.

We will look after your property as if it is our own. A dedicated property manager will be assigned to care for your home every step of the way.

Our Track Record

As the leading property managers in the area, we are proud of what we’ve achieved for landlords and tenants. It’s our track record that sets us apart:

Our rent arrears runs at less than 2 percent

We are trained in mediation, with an exceptional record for positive dispute resolution outcomes between tenants and landlords

Our trained staff enjoy an excellent record for representing landlords at Consumer Trader and Tenancy Tribunal hearings

Inclusions

Our property management staff work around the clock to manage and maximise the value of your asset
  • Digital and print marketing to expose your property to prospective tenants
  • Detailed screening process, incorporating refrence checks, to secure the best tenants
  • Thorough preparation and documentation of the tenancy agreement to protect the landlord’s rights
  • Detailed monthly rent statements, including monies received and disbursed
  • Cutting edge technology [Inspection Manager] to provide landlords with room-by-room photo documentation of all maintenance requests including urgent
  • Online reporting of all maintenance undertaken, supported by printed documentation attached to your monthly rent statements
  • Regular reporting of property condition, routine maintenance recommendations and emergency maintenance requests
  • Payment options to maximise potential for tenants to make timely payments
  • Strict arrears controls supported by termination notice if required
  • Timely payment of outgoings, such as water and council rates, as instructed
  • Annual rental reviews to ensure you’re getting maximum rental return based on current market conditions
  • Managing tenants to ensure upkeep of your property, according to the rental agreement (eg. lawns mowed, noise, pets)
  • Dispute resolution to achieve acceptable outcomes for tenants or landlords
  • Landlord representation at Consumer Trader and Tenancy Tribunal hearings (as last resort)
  • Advice regarding insurance brokers and trades people Compliance with all government legislation.
Kind Words from

Our Happy Landlords

First National Byron managed my rental property in Suffolk Park for several years. They always found excellent tenants, sometimes at short notice. They looked after all the day to day business with great efficiency and politeness. I especially commen…

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First National Byron managed my rental property in Suffolk Park for several years. They always found excellent tenants, sometimes at short notice. They looked after all the day to day business with great efficiency and politeness. I especially commend Virginia Kane who has at all times been a great property manager.

I really enjoyed working with Paddy Wallington with our commercial property. Paddy is a lovely man with a kind, calm demeanor and he was prompt, responsive and accountable in all our interactions. I would recommend him very highly!  

Bryan Bates

I really enjoyed working with Paddy Wallington with our commercial property. Paddy is a lovely man with a kind, calm demeanor and he was prompt, responsive and accountable in all our interactions. I would recommend him very highly!  

Bryan Bates

I have always found that you have kept us informed and acted on our behalf in a very professional manner. We were pleased to have you back looking after our property. It has not always this way.

I have always found that you have kept us informed and acted on our behalf in a very professional manner. We were pleased to have you back looking after our property. It has not always this way.

Our rental property in Byron Bay has been managed for the past 5 years by Sophie Moir at First National. On the two occasions when tenants were sought the process was quick and efficient and the screening of potential tenants resulted in reliable and…

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Our rental property in Byron Bay has been managed for the past 5 years by Sophie Moir at First National. On the two occasions when tenants were sought the process was quick and efficient and the screening of potential tenants resulted in reliable and high-quality tenants. At all times Sophie provided excellent service and prompt response to both tenant and landlord queries. Due to our recent relocation back to Byron Bay we are now residing in our property and would have no hesitation in highly recommending Sophie and First National to manage rental properties.

First National Byron has managed our property for over 7 years. In that time, we have found them to always be helpful in all aspects of the management of our property. We own our own real estate office and are quite happy for First National Byron to …

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First National Byron has managed our property for over 7 years. In that time, we have found them to always be helpful in all aspects of the management of our property. We own our own real estate office and are quite happy for First National Byron to keep managing our investment property.

I recently sold my property at 1/21 Sunrise Boulevard through your agency, however prior to that, the property had been managed for some 12 years by your property management team. Therefore, I would like to express my sincere thanks to Virginia Kane …

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I recently sold my property at 1/21 Sunrise Boulevard through your agency, however prior to that, the property had been managed for some 12 years by your property management team. Therefore, I would like to express my sincere thanks to Virginia Kane and her team, particularly Sophie Moir who managed the property over the last 12-14 months. I always found the team and Sophie in particular to be very customer focused. When I did enquire about any possible problems (e.g. storm damage or repairs) Sophie always had the matter in hand; I didn’t have to chase up. This was very pleasing to me and reflects Sophie's professionalism. I would recommend your property management team to anyone considering leasing out their property in the Byron Shire.

Travis stepped in on a property we were buying and his professionalism and approach immediately gave us confidence, he is an asset to the team and we really enjoyed dealing with him. He is very knowledgeable in the area and can see trends. Travis gav…

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Leon Robinson

Travis stepped in on a property we were buying and his professionalism and approach immediately gave us confidence, he is an asset to the team and we really enjoyed dealing with him. He is very knowledgeable in the area and can see trends. Travis gave us great advise and was pivotal in the purchase and negotiation of our property. We have since bumped into him in the area and his big smile and lovely personality is always pleasant to receive, always bubbly and a perfect gentleman. Wouldn't hesitate to recommend him.

Leon Robinson

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Put the management of your property in experienced hands. Contact us today and learn just how easy it is to make the move to First National Byron.

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