Our Story So Far

Established in 1988 as Margaret Robertson PRD, our company has its roots firmly planted in the Byron Shire community.

We’ve grown from a small agency, with the region’s top real estate agent at its helm, to the Northern Rivers leading property business.

In the past 30 years, First National Byron has cemented its position as the region’s number one agency, servicing a footprint that extends from Wardell to Byron Bay, Bangalow, the Hinterland, Mullumbimby and New Brighton. We are proud to be recognized as an iconic local company employing the most highly trained and accomplished sales property management, marketing and office management staff.

Since our doors opened, First National Byron has sold more than $2 billion worth of residential and commercial properties. We currently manage properties worth about $250 million.

We have developed the region’s largest, most dynamic database of buyers who have expressed interest in buying property in the area. We are also at the cutting-edge of real estate marketing and sales strategy, networking with national and international leaders to give our clients a competitive edge.

First National Byron is all about its people and its community.

We were the first local agency to offer paid traineeships, we invest heavily in professional development and training, and take pride in fostering a culture of support, friendship, fun and results.

Above all else, we live, work and play in the Northern Rivers. We know our patch, love our people, embrace our lifestyle and are actively involved in events and initiatives that shape our region.

We look forward to sharing our knowledge with you.

Recent Awards

AUSTRALASIA’S TOP OFFICE

We are excited to share the news that First National Byron was awarded the No 1 Office in the First National Australasian network.

With over 400 offices throughout Australia, New Zealand and the South Pacific, and more than 3000 sales people, this is a huge back to back win for our team in this highly competitive arena.

Our Directors Chris, James, Su, Paul and Helen were honoured to accept this accolade at the National Convention which was held in May 2018 at The Royal Pines Resort on the Gold Coast.

The gala dinner brought recognition to Australasia’s top 2017 salespeople, property managers and administrators and attracted delegates from far and wide.

We would like to thank all of our valued clients for your trust in us. To act for our vendors, landlords and to assist buyers and tenants is a privilege we take immense pride in. Our focus and commitment to service and achieving the best possible results for all of our clients remains central to our mission of excellence.

Congratulations to all of the award recipients in the network, and especially our very own Su Reynolds who was recognised as one of the Top 10 salespeople in Australasia.

Kind Words from

Our Happy Clients

Being very naive and nervous about selling our property I was very glad to have had Paul recommended to me. I found him to be very professional yet relaxed and friendly and very patient. Throughout the marketing and sale of the property Paul regularl…

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Juul Laughton and Kenneth Laughton
First time seller…

Being very naive and nervous about selling our property I was very glad to have had Paul recommended to me. I found him to be very professional yet relaxed and friendly and very patient. Throughout the marketing and sale of the property Paul regularly provided me with up to date information on local market movement, the details of all interest shown in our property and always followed up with prospective purchasers. Never was I pressured to make decisions in which I was not comfortable and if I made decisions the opposite to Paul's advice he still fully supported the decision I had made. Paul also showed integrity, respect and understanding in dealing with both myself and my ex-partner through what was a difficult time for us both.

Juul Laughton and Kenneth Laughton
First time seller…

Tara was an absolute pleasure to work with. Knowledgeable, competent, and committed, she was highly professional and personable at all times. Our experience could not have been more positive. I wouldn't hesitate to recommend her or work with her agai…

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Maria Haldemann

Tara was an absolute pleasure to work with. Knowledgeable, competent, and committed, she was highly professional and personable at all times. Our experience could not have been more positive. I wouldn't hesitate to recommend her or work with her again.

Maria Haldemann

We selected Su Reynolds to sell our family home of 22 years. We've trusted and respected Su implicitly, her professionalism, and genuine personality is outstanding. We have lived in Byron Bay/Suffolk Park for all of our lives and would only trust Su …

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Trevor and Diane Pinkerton

We selected Su Reynolds to sell our family home of 22 years. We've trusted and respected Su implicitly, her professionalism, and genuine personality is outstanding. We have lived in Byron Bay/Suffolk Park for all of our lives and would only trust Su with our properties. Communication, consideration and generosity are amazing. We cannot recommend her high enough. She understood our needs and requests, not only did she exceed our expectations; we believe she attained a record sale of our home in record time in 8 days!

Trevor and Diane Pinkerton

This is the third time we have used Tara to buy or sell a house, and she's come up trumps every time. What a pleasure to deal with - even when there were some initial disappointing setbacks in this, Tara remained calm and positive and above all commu…

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Simon Haslam

This is the third time we have used Tara to buy or sell a house, and she's come up trumps every time. What a pleasure to deal with - even when there were some initial disappointing setbacks in this, Tara remained calm and positive and above all communicated clearly and in a straightforward manner. It was difficult to follow her advice, but we trusted her judgement and she was right - she gave sound advice that brought us the best price for this property.

Simon Haslam

Su and her team for a time now have helped us find suitable properties to inspect; and we have now purchased one of their listed properties. At all times through the search, due diligence, negotiation and purchase processes, Su and her team have disp…

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Katrina & Christophe

Su and her team for a time now have helped us find suitable properties to inspect; and we have now purchased one of their listed properties. At all times through the search, due diligence, negotiation and purchase processes, Su and her team have displayed true professionalism, a non-pushy nature, and sensitivity during times such as the negotiation. This, alongside their efficiency with prompt communications, and their local knowledge of the area and willingness to help, researching and providing answers to any queries - big or small, make them the perfect agent. She holds great respect from both vendors and purchasers: local, interstate and internationally. We wouldn't hesitate to use her and her team's services for another purchase, or selling of a property in the Byron Shire.

Katrina & Christophe

From start to finish Helen was remarkable. She truly filled in all the blanks above and beyond the call of duty including making phone calls, appointments and generally never letting the ball drop and doing whatever was necessary to move the process …

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Lisa Hunt
No complaints …not one

From start to finish Helen was remarkable. She truly filled in all the blanks above and beyond the call of duty including making phone calls, appointments and generally never letting the ball drop and doing whatever was necessary to move the process along, with grace and humour. Highly recommended!

Lisa Hunt
No complaints …not one

Tara has great communication skills. She has ample experience in the industry, a knowledgeable, proactive style which delivers regular updates and leaves you feeling that you are in very capable hands. I would recommend her to anyone looking to sell …

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Genevieve Serret

Tara has great communication skills. She has ample experience in the industry, a knowledgeable, proactive style which delivers regular updates and leaves you feeling that you are in very capable hands. I would recommend her to anyone looking to sell their property.

Genevieve Serret

I would like to confidently say to anyone looking for a trustworthy, down the line agent, look no further than with Tara Torkkola at First National Byron Bay. It was a fun experience, for a change, selling! I just sold my 3 Bedroom Townhouse in Suffo…

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Sam Majdalani

I would like to confidently say to anyone looking for a trustworthy, down the line agent, look no further than with Tara Torkkola at First National Byron Bay. It was a fun experience, for a change, selling! I just sold my 3 Bedroom Townhouse in Suffolk Park and not once did Tara have me wait long before getting back to, when unable to take my call immediately- which was not often either. A real delight to have worked with Tara and highly recommend her if looking for a good and trusting agent.

Sam Majdalani

Su was professional and pleasant throughout. As buyers, we were impressed with the prompt manner in which all queries were addressed, and there was never a need for a follow-up call. When it comes time for us to sell we hope that Su will be available…

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Peter and Suzi
Outstanding professional

Su was professional and pleasant throughout. As buyers, we were impressed with the prompt manner in which all queries were addressed, and there was never a need for a follow-up call. When it comes time for us to sell we hope that Su will be available to represent us.

Peter and Suzi
Outstanding professional
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