Our Story So Far

ACKNOWLEDGING COUNTRY

FIRST NATIONAL BYRON ACKNOWLEDGE AND PAY RESPECT TO THE ARAKWAL PEOPLES OF THE BUNDJALUNG NATIONS, THE TRADITIONAL CUSTODIANS OF THE LAND ON WHICH WE LIVE, WORK AND PLAY. WE PAY RESPECT TO ELDERS PAST, PRESENT AND EMERGING.

Established in 1988 as Margaret Robertson PRD, our company has its roots firmly planted in the Byron Shire community.

We’ve grown from a small agency, with the region’s top real estate agent at its helm, to the Northern Rivers leading property business.

In the past 30 years, First National Byron has cemented its position as the region’s number one agency, servicing a footprint that extends from Wardell to Byron Bay, Bangalow, the Hinterland, Mullumbimby and New Brighton. We are proud to be recognized as an iconic local company employing the most highly trained and accomplished sales property management, marketing and office management staff.

Since our doors opened, First National Byron has sold more than $2 billion worth of residential and commercial properties. We currently manage properties worth about $250 million.

We have developed the region’s largest, most dynamic database of buyers who have expressed interest in buying property in the area. We are also at the cutting-edge of real estate marketing and sales strategy, networking with national and international leaders to give our clients a competitive edge.

First National Byron is all about its people and its community.

We were the first local agency to offer paid traineeships, we invest heavily in professional development and training, and take pride in fostering a culture of support, friendship, fun and results.

Above all else, we live, work and play in the Northern Rivers. We know our patch, love our people, embrace our lifestyle and are actively involved in events and initiatives that shape our region.

We look forward to sharing our knowledge with you.

Recent Awards

AUSTRALASIA’S TOP OFFICE

We are excited to share the news that First National Byron was awarded the No 1 Office in the First National Australasian network.

With over 400 offices throughout Australia, New Zealand and the South Pacific, and more than 3000 sales people, this is a huge back to back win for our team in this highly competitive arena.

Our Directors Chris, James, Su, Paul and Helen were honoured to accept this accolade at the National Convention which was held in May 2018 at The Royal Pines Resort on the Gold Coast.

The gala dinner brought recognition to Australasia’s top 2017 salespeople, property managers and administrators and attracted delegates from far and wide.

We would like to thank all of our valued clients for your trust in us. To act for our vendors, landlords and to assist buyers and tenants is a privilege we take immense pride in. Our focus and commitment to service and achieving the best possible results for all of our clients remains central to our mission of excellence.

Congratulations to all of the award recipients in the network, and especially our very own Su Reynolds who was recognised as one of the Top 10 salespeople in Australasia.

Kind Words from

Our Happy Clients

Helen was fantastic to work with, engaging & professional. Helen kept me abreast of all communications throughout the process, met her commitments to me and was very trustworthy. Thoroughly recommended!

Damon Snape

Helen was fantastic to work with, engaging & professional. Helen kept me abreast of all communications throughout the process, met her commitments to me and was very trustworthy. Thoroughly recommended!

Damon Snape

I have purchased and sold properties with Su Reynolds over the past two decades, and I can absolutely commend her professionalism, and strong ethical business dealings. Su is focused on the task at hand without compromising the personal touch so impo…

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Damien O’Donoghue

I have purchased and sold properties with Su Reynolds over the past two decades, and I can absolutely commend her professionalism, and strong ethical business dealings. Su is focused on the task at hand without compromising the personal touch so important in business dealings. I particularly like Su's ability to prepare a sales strategy and effectively execute it. As an example of Su's commitment to professional business dealings, I have seen her advise taking a property off the market rather than compromising a sale that is not in the best interests of the seller. Su gets the job done, and is a pleasure to deal with throughout the sales and buying process.

Damien O’Donoghue

If you’re looking for an agent you can trust and will go the extra mile to get the best result possible, then look no further than Helen from First National. I would have no hesitation recommending her to anyone considering engaging her services.

Kieren Colville

If you’re looking for an agent you can trust and will go the extra mile to get the best result possible, then look no further than Helen from First National. I would have no hesitation recommending her to anyone considering engaging her services.

Kieren Colville

Across it all trustworthy and really knows what she is talking about.

Neil and Louise Emery
Excellent professional service

Across it all trustworthy and really knows what she is talking about.

Neil and Louise Emery
Excellent professional service

Helene and first national made the purchase of our new home a pleasant and enjoyable process. We had a great sense from the moment we met her. Thanks for your help and assistance. We will recommend your agency to anyone like I king to purchase a p…

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Benjamin Maule and Janice Grossetti
Happy customers

Helene and first national made the purchase of our new home a pleasant and enjoyable process. We had a great sense from the moment we met her. Thanks for your help and assistance. We will recommend your agency to anyone like I king to purchase a property.

Benjamin Maule and Janice Grossetti
Happy customers

Su has been an absolute pleasure to work with through the entire buying process. Nothing was ever a problem for her, and we had lots of requests for her to deal with! We found Su to be exceptionally professional at all times and completely helpful wh…

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Margo Graham

Su has been an absolute pleasure to work with through the entire buying process. Nothing was ever a problem for her, and we had lots of requests for her to deal with! We found Su to be exceptionally professional at all times and completely helpful when negotiating with the owner. She pulled the rather tricky deal together in the end, where it looked like it was a bit of a lost cause, and we are so happy it came thru! Su really made the process as stress-free as possible with her super friendly and calm way. We would totally recommend Su to anyone wanting to buy or sell a property. When we told our Byron Bay solicitor the name of our Real Estate Agent, she said 'Oh that's great, Su is the best Real Estate agent in Byron', and we agree. We really look forward to living in our new home in this beautiful part of the world and hopefully catching up with Su!

Margo Graham

Our experience with Helen Huntly-Barratt from the First National Team, Byron Bay was awesome! We spoke to Helen a year before we sold as at that time we were still really unsure if we wanted to put the property on the market. Helen made occasional co…

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Kerry and Tony Leitch

Our experience with Helen Huntly-Barratt from the First National Team, Byron Bay was awesome! We spoke to Helen a year before we sold as at that time we were still really unsure if we wanted to put the property on the market. Helen made occasional contact with us though she did not ever push us into a sale which we greatly appreciated. When we finally decided it was time to sell we contacted her and she was amazing. She gave us great advice on the presentation of the property, setting a realistic timeline to complete everything prior to the property going on the market. We found Helen to be so professional, knowledgeable and extremely ethical not only for us as the Vendor but for those interested in purchasing the property. Helen advised us on the processes of selling a property including solicitor and document requirements etc. She contacted us day, night and weekends with updates and took away so much stress from what was an extremely challenging situation. We would have no hesitation in recommending Helen and her First National Team in selling your property, Helen and her team were an absolute delight to work with.

Kerry and Tony Leitch

We have dealt with Su previously and as usual we were very happy with the way she and her team handled our sale.

Jeremy Buultjens

We have dealt with Su previously and as usual we were very happy with the way she and her team handled our sale.

Jeremy Buultjens

I found Su to be very professional in helping us to close the deal on our house in Byron Bay. We had some complications due to us being overseas professionals with overseas income, and she helped us to navigate the process to success. It is clear she…

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Jenny Lee Choo Looi

I found Su to be very professional in helping us to close the deal on our house in Byron Bay. We had some complications due to us being overseas professionals with overseas income, and she helped us to navigate the process to success. It is clear she has a lot of experience leading the process from property selection to exchange of contracts, managing both buyer and seller interests/concerns to keep it going. I would gladly recommend Su to other potential buyers.

Jenny Lee Choo Looi
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