Our Story So Far

Established in 1988 as Margaret Robertson PRD, our company has its roots firmly planted in the Byron Shire community.

We’ve grown from a small agency, with the region’s top real estate agent at its helm, to the Northern Rivers leading property business.

In the past 30 years, First National Byron has cemented its position as the region’s number one agency, servicing a footprint that extends from Wardell to Byron Bay, Bangalow, the Hinterland, Mullumbimby and New Brighton. We are proud to be recognized as an iconic local company employing the most highly trained and accomplished sales property management, marketing and office management staff.

Since our doors opened, First National Byron has sold more than $2 billion worth of residential and commercial properties. We currently manage properties worth about $250 million.

We have developed the region’s largest, most dynamic database of buyers who have expressed interest in buying property in the area. We are also at the cutting-edge of real estate marketing and sales strategy, networking with national and international leaders to give our clients a competitive edge.

First National Byron is all about its people and its community.

We were the first local agency to offer paid traineeships, we invest heavily in professional development and training, and take pride in fostering a culture of support, friendship, fun and results.

Above all else, we live, work and play in the Northern Rivers. We know our patch, love our people, embrace our lifestyle and are actively involved in events and initiatives that shape our region.

We look forward to sharing our knowledge with you.

Recent Awards

AUSTRALASIA’S TOP OFFICE

We are excited to share the news that First National Byron was awarded the No 1 Office in the First National Australasian network.

With over 400 offices throughout Australia, New Zealand and the South Pacific, and more than 3000 sales people, this is a huge back to back win for our team in this highly competitive arena.

Our Directors Chris, James, Su, Paul and Helen were honoured to accept this accolade at the National Convention which was held in May 2018 at The Royal Pines Resort on the Gold Coast.

The gala dinner brought recognition to Australasia’s top 2017 salespeople, property managers and administrators and attracted delegates from far and wide.

We would like to thank all of our valued clients for your trust in us. To act for our vendors, landlords and to assist buyers and tenants is a privilege we take immense pride in. Our focus and commitment to service and achieving the best possible results for all of our clients remains central to our mission of excellence.

Congratulations to all of the award recipients in the network, and especially our very own Su Reynolds who was recognised as one of the Top 10 salespeople in Australasia.

Kind Words from

Our Happy Clients

Su and Tara were highly professional. They sold my property in record time. Really great result and I would recommend them to others should they wish to sell.

Gill Edwards

Su and Tara were highly professional. They sold my property in record time. Really great result and I would recommend them to others should they wish to sell.

Gill Edwards

Great result! Matched the buyer to the property in a sensitive and complicated off-market scenario. Top marks!

Tim Mundy and Craig Minahan

Great result! Matched the buyer to the property in a sensitive and complicated off-market scenario. Top marks!

Tim Mundy and Craig Minahan

Tara was like a breath of fresh air for us. She had a clear vision of how she wanted to market the property and what would be different this time, from the word go. She had data ready to help explain how she would do this for us. She was always hones…

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Molly Flanagan and Patrick Albin

Tara was like a breath of fresh air for us. She had a clear vision of how she wanted to market the property and what would be different this time, from the word go. She had data ready to help explain how she would do this for us. She was always honest about potential pricing of the home and never inflated the figure just to try to engage us as clients, unlike previous agents. Above all, she was always respectful of what this property meant to us emotionally as our family home for 35 years and that it was the final abode for our deceased parents. We quickly recognized her professionalism and efficiency. Tara’s highly effective communication strategies were evident in person, on the phone, in email and print. Costings were always explained clearly and concisely and we have not been surprised by any unexpected bills. She has always been highly personable, non-judgmental, confidential and dignified in her dealings with us as a family and as individuals. The property was tenanted at the time of sale by somewhat prickly occupants, we had three owners in three different locations and with varying expectations of marketing strategy and price. This could have been daunting to the hardiest of agents, but the overwhelming reaction from Tara was a clear “We can work with that”, “We can work around that” and “We can make that work.” She has negotiated successfully and diplomatically with the tenants for us to allow access to the property for regular inspections, as well as ad hoc building and pest inspections. Tara liaised seamlessly with the Property Managers at First National whilst the tenanted property was listed for sale. We relied on Tara’s professional experience and knowledge of the area and the price range to help us navigate the sale of the property. She never told me what to do, but gave me evidence and information which allowed me to make sound decisions. I have no regrets about the decisions I made due to the firm foundation on which they were based. Tara also demonstrated that she was well-practiced in the minutiae and legal proceedings of the sale, and was aware of differences in legislation between NSW and Qld (which was confusing for us). She walked us through the process step by step, told us when we needed to take a particular course of action or when we were required to do nothing except wait to hear from the conveyancing solicitor or herself. I have thoroughly enjoyed working with Tara during this campaign. She has made a stressful event far less stressful, and we thank her very much for her professionalism, time and experience.

Molly Flanagan and Patrick Albin

Very satisfied with all aspects of the sale, very upfront and no hidden agenda.

John and Elisa

Very satisfied with all aspects of the sale, very upfront and no hidden agenda.

John and Elisa

Paul did a first class job in getting this sale over the line. The purchaser was in England and family in Byron and Brisbane so times and communications was difficult. Well done.

Paul did a first class job in getting this sale over the line. The purchaser was in England and family in Byron and Brisbane so times and communications was difficult. Well done.

I knew instantly when I saw my property that I wanted it. Without ever meeting up with Helen I took myself to walk around the land, registered my interest, made an offer and exchanged the contract within a week. This would not have been possible unle…

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Rose Keeping

I knew instantly when I saw my property that I wanted it. Without ever meeting up with Helen I took myself to walk around the land, registered my interest, made an offer and exchanged the contract within a week. This would not have been possible unless Helen was intuitively astute about my interest in our phone contact and efficient enough to expedite the sale - all without meeting eye to eye. Just what you want when you know what you want.

Rose Keeping

In all aspects Su and Luke and the team were a pleasure to work with and a breath of fresh air. They got back to me and did what they said they would, unlike some other real estate agents I have experienced. 10/10 rating from me. Thanks so much!

Robert Mackerras

In all aspects Su and Luke and the team were a pleasure to work with and a breath of fresh air. They got back to me and did what they said they would, unlike some other real estate agents I have experienced. 10/10 rating from me. Thanks so much!

Robert Mackerras

Su just sold our property for us in Bangalow. She is ‘hands down’ the best Agent I have ever dealt with. From the onset her advice was solid and well researched and the communication from her and the First National Team was prompt and efficient. …

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Christopher Topham
The Best Agent in Byron Shire!

Su just sold our property for us in Bangalow. She is ‘hands down’ the best Agent I have ever dealt with. From the onset her advice was solid and well researched and the communication from her and the First National Team was prompt and efficient. Su offered free advertising to get us over the line and continually contacted her extensive data base - one of whom ended up making the purchase. Above all, her empathy, commitment and kindness is 150%. Like I said, THE BEST AGENT!

Christopher Topham
The Best Agent in Byron Shire!

Tara is an amazing agent to work with! This is our second time working with Tara. She hustled and worked crazy hours at the very end of her pregnancy to ensure our sale went off without a hitch. She's always professional, always easy to talk to and k…

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Cheryl and James Kitchener

Tara is an amazing agent to work with! This is our second time working with Tara. She hustled and worked crazy hours at the very end of her pregnancy to ensure our sale went off without a hitch. She's always professional, always easy to talk to and knowledgeable on the Byron Bay market. She's not only a top agent in Byron Bay but a big part of the community and just a fantastic person to be acquainted with! I highly recommend Tara and her team!

Cheryl and James Kitchener
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