Our Story So Far

Established in 1988 as Margaret Robertson PRD, our company has its roots firmly planted in the Byron Shire community.

We’ve grown from a small agency, with the region’s top real estate agent at its helm, to the Northern Rivers leading property business.

In the past 30 years, First National Byron has cemented its position as the region’s number one agency, servicing a footprint that extends from Wardell to Byron Bay, Bangalow, the Hinterland, Mullumbimby and New Brighton. We are proud to be recognized as an iconic local company employing the most highly trained and accomplished sales property management, marketing and office management staff.

Since our doors opened, First National Byron has sold more than $2 billion worth of residential and commercial properties. We currently manage properties worth about $250 million.

We have developed the region’s largest, most dynamic database of buyers who have expressed interest in buying property in the area. We are also at the cutting-edge of real estate marketing and sales strategy, networking with national and international leaders to give our clients a competitive edge.

First National Byron is all about its people and its community.

We were the first local agency to offer paid traineeships, we invest heavily in professional development and training, and take pride in fostering a culture of support, friendship, fun and results.

Above all else, we live, work and play in the Northern Rivers. We know our patch, love our people, embrace our lifestyle and are actively involved in events and initiatives that shape our region.

We look forward to sharing our knowledge with you.

Recent Awards

AUSTRALASIA’S TOP OFFICE

We are excited to share the news that First National Byron was awarded the No 1 Office in the First National Australasian network.

With over 400 offices throughout Australia, New Zealand and the South Pacific, and more than 3000 sales people, this is a huge back to back win for our team in this highly competitive arena.

Our Directors Chris, James, Su, Paul and Helen were honoured to accept this accolade at the National Convention which was held in May 2018 at The Royal Pines Resort on the Gold Coast.

The gala dinner brought recognition to Australasia’s top 2017 salespeople, property managers and administrators and attracted delegates from far and wide.

We would like to thank all of our valued clients for your trust in us. To act for our vendors, landlords and to assist buyers and tenants is a privilege we take immense pride in. Our focus and commitment to service and achieving the best possible results for all of our clients remains central to our mission of excellence.

Congratulations to all of the award recipients in the network, and especially our very own Su Reynolds who was recognised as one of the Top 10 salespeople in Australasia.

Kind Words from

Our Happy Clients

Helene and First National made the purchase of our new home a pleasant and enjoyable process. We had a great sense from the moment we met her. Thanks for your help and assistance. We will recommend your agency to anyone looking to purchase a property…

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Ben Maule and Janice Grossetti

Helene and First National made the purchase of our new home a pleasant and enjoyable process. We had a great sense from the moment we met her. Thanks for your help and assistance. We will recommend your agency to anyone looking to purchase a property.

Ben Maule and Janice Grossetti

Paul Banister and the team at First National in Byron Bay were impressive in their professionalism, willingness to provide assistance and advice to help me to sell my property and to purchase another seamlessly. Paul was extremely complimentary of th…

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Rosina Grieves

Paul Banister and the team at First National in Byron Bay were impressive in their professionalism, willingness to provide assistance and advice to help me to sell my property and to purchase another seamlessly. Paul was extremely complimentary of the way I presented my house during open days assisting to reduce stress. Nothing was too much trouble; his affable but professional and respectful approach was appreciated. The strategies used assisted me to sell my property very quickly and effectively. I would highly recommend him and his team at First National in Byron Bay.

Rosina Grieves

Despite my whims and unreasonable requests, Su never gave up on me and indeed alerted me when something appropriate came up. My last purchase wouldn't have happened if not for her for which I am grateful. Thank you Su, it's a pleasure doing business …

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Nimrod Eshel

Despite my whims and unreasonable requests, Su never gave up on me and indeed alerted me when something appropriate came up. My last purchase wouldn't have happened if not for her for which I am grateful. Thank you Su, it's a pleasure doing business with you.

Nimrod Eshel

Thank you Tara it was a pleasure dealing with you in buying our new property as well as selling the old one we found we could always call you and you responded promptly with no fuss we wish you all the best in your chosen career and have no hesitatio…

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Josef and Warren

Thank you Tara it was a pleasure dealing with you in buying our new property as well as selling the old one we found we could always call you and you responded promptly with no fuss we wish you all the best in your chosen career and have no hesitations in recommending you. A breath of fresh air in this very male dominated environment.

Josef and Warren

Tara was very polite, professional, and patient and made the potentially frustrating process into an easy and positive experience. I have been away a couple of times during the purchase but Tara was very patient and efficient with the issues of commu…

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Brent Mullens

Tara was very polite, professional, and patient and made the potentially frustrating process into an easy and positive experience. I have been away a couple of times during the purchase but Tara was very patient and efficient with the issues of communication. Tara was very helpful with the bank and other agencies; this made my life very easy during this time. I am very thankful for Tara's efforts and the hard work. Thanks again Tara.

Brent Mullens

I have known and worked with Helen Huntly Barratt for a few years with regard to the sale of my property at 62 Kingsley St, Byron Bay. From my first contact with Helen I was impressed with her style. She is professional, friendly, extremely conscient…

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I have known and worked with Helen Huntly Barratt for a few years with regard to the sale of my property at 62 Kingsley St, Byron Bay. From my first contact with Helen I was impressed with her style. She is professional, friendly, extremely conscientious, motivated, well presented, supportive and above all honest. I have always felt that Helen was 'on my side' so to speak in her efforts to achieve the most appropriate outcome in relation to the sale of my property.

This was a rewarding experience for me all round. Helene is a very amiable, credible person. Her enthusiasm is really tangible and makes it fun, at the same time keeping a high professional attitude. Her smile and positive attitude made it possible t…

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Lee Camenzind and Chris Kitchener

This was a rewarding experience for me all round. Helene is a very amiable, credible person. Her enthusiasm is really tangible and makes it fun, at the same time keeping a high professional attitude. Her smile and positive attitude made it possible to overcome situations that were challenging and trying. The way she handled unforeseen circumstances helped to make me feel at ease, and she was always on track every step of the way. Selling a house can be an incredibly stressful time, and it was made a better experience by having Helene as my agent.

Lee Camenzind and Chris Kitchener

Rosemary and I can’t begin to tell you how happy we are to have secured our dream property in our dream location. Small acreage properties offering such natural beauty, privacy and amenity are indeed rare in the Brooklet and Fernleigh areas. We als…

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Phil and Rosemary Henderson

Rosemary and I can’t begin to tell you how happy we are to have secured our dream property in our dream location. Small acreage properties offering such natural beauty, privacy and amenity are indeed rare in the Brooklet and Fernleigh areas. We also love the feeling the home offers as it benefits from its relaxed maturity, lovely grounds and unbeatable north aspect. The gorgeous country views are a bonus and will provide us with the tranquillity we have been seeking. As you know, we have been searching for more than twelve months and had a very specific list of “must haves” which made the job of the Agents much harder. As with any industry, there is always a difference between the best practitioners and those who are merely participants. We can now speak from our first-hand experience and confirm, without reservation, that our time with you has shown us a perfect example of Industry “best practice”. You were patient and kind enough to fully absorb our thoughts and used this information to identify a likely property match, which pleased us and I’m sure would have also pleased the Vendor. We were also very grateful for the many hours you dedicated to us allowing two very long and thorough inspections. May we also say that we were pleased that you demonstrated the rare traits of reserve and sensitivity in allowing us private time but also being there to answer our tricky questions! You know your stuff! What a pleasure it was to also have your help, guidance and advice during the sale process. It was great to have someone keeping us informed and to be one step ahead of me for a change. Both my Solicitor and I are pleased we had a bit less work to do. Rosemary and I are hoping we will never sell our Brooklet property, but if we do we will certainly sign it across to your very professional hands. A Vendor could not ask for more! It is obvious that you love what you do and it comes naturally – a bonus for everyone.

Phil and Rosemary Henderson

I found Su to be very professional in helping us to close the deal on our house in Byron Bay. We had some complications due to us being overseas professionals with overseas income, and she helped us to navigate the process to success. It is clear she…

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Jenny Lee Choo Looi

I found Su to be very professional in helping us to close the deal on our house in Byron Bay. We had some complications due to us being overseas professionals with overseas income, and she helped us to navigate the process to success. It is clear she has a lot of experience leading the process from property selection to exchange of contracts, managing both buyer and seller interests/concerns to keep it going. I would gladly recommend Su to other potential buyers.

Jenny Lee Choo Looi
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